Terms of Service

1. Acceptance of Terms

By creating an account, subscribing to our Service, or using any features of Medexium, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Medexium provides a subscription-based platform that researches, filters, and presents medical and healthcare-related government bid opportunities, RFPs, and contracts from various public sources across the United States.

You acknowledge that bid information displayed on our platform may be outdated, incomplete, or inaccurate, and you agree to independently verify all information at the original government source before taking any action.

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By registering, you represent that all information you provide is accurate and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

We are not liable for any loss or damage arising from your failure to secure your account.

3.3 One Account Per User

Each subscription is for a single user. Account sharing, credentials sharing, or allowing multiple users to access a single account is prohibited.

4. Subscriptions and Payment

4.1 Billing

Subscriptions are billed in advance on a recurring basis (monthly, quarterly, or annually) based on your selected plan. Payment is due at the start of each billing cycle.

4.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You authorize us to charge your payment method on file for renewal fees.

4.3 Price Changes

We reserve the right to change subscription prices. We will provide at least 30 days' notice before price changes take effect. Continued use after a price change constitutes acceptance of the new pricing.

4.4 No Refunds

All payments are non-refundable. If you cancel your subscription, you will retain access until the end of your current billing period, but no refund will be issued for unused time.

4.5 Failed Payments

If payment fails, we may suspend your access until payment is successfully processed. We may terminate accounts with repeated payment failures.

5. Free Trials

We may offer free trial periods at our discretion. During a trial:

• You will have access to the full Service features
• Trial ends automatically; no payment is required to end it
• We reserve the right to limit trial eligibility to one per person/organization
• We may modify or discontinue trial offers at any time

6. Use of Artificial Intelligence

Our Service may use AI and automated systems to:

• Identify and filter potential medical/healthcare bid opportunities from government sources
• Categorize bids into relevant categories
• Extract and summarize key bid information (titles, deadlines, organizations, locations)
• Power search and recommendation features

7. User Responsibility to Verify Information

You specifically acknowledge that:

• Bid deadlines displayed on our platform may be incorrect or outdated
• Bid requirements and eligibility criteria may have changed since we collected the information
• Bids may have been cancelled, amended, or closed without our knowledge
• Contact information, locations, and other details may be inaccurate
• Category classifications may not accurately reflect the true nature of a bid
• Information may have been incorrectly extracted, summarized, or categorized

Failure to verify information at the original source is at your own risk. Medexium shall have no liability for any consequences arising from your failure to verify information.

8. Acceptable Use

8.1 Permitted Use

You may use the Service solely for your internal business purposes to identify and track government bid opportunities.

8.2 Prohibited Conduct

You agree NOT to:

• Share, resell, or redistribute access to the Service or its data
• Scrape, crawl, or systematically download bid data for redistribution
• Use automated tools to access the Service (except as provided by our interface)
• Attempt to circumvent access controls or security measures
• Use the Service for any unlawful purpose
• Interfere with or disrupt the Service or servers
• Impersonate any person or misrepresent your affiliation
• Transmit malware, viruses, or harmful code
• Violate any applicable laws or regulations

9. Intellectual Property

9.1 Our Content

The Service, including its design, features, software, AI models, and proprietary methodologies, is owned by Medexium and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

9.2 Government Bid Data

Government bid information reviewed through our Service is derived from publicly available sources. We do not claim ownership of underlying government data. Our value-added processing, organization, and presentation of this data is proprietary.

9.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without compensation or attribution to you.

10. Disclaimers

11. Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law. The limitations in this section apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise).

12. Indemnification

You agree to indemnify, defend, and hold harmless Medexium, its officers, directors, employees, agents, and affiliates from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of third parties
• Any business decisions made based on information from the Service
• Your failure to verify information at original government sources
• Any claims by third parties related to your use of information obtained through the Service

13. Termination

13.1 By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

13.2 By Us

We may suspend or terminate your access immediately, without notice, if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• Payment fails and is not resolved
• We discontinue the Service

13.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Provisions that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in the English language in a location mutually agreed upon, or remotely if preferred.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions, class arbitrations, or representative proceedings.

14.4 Small Claims Exception

Either party may bring individual claims in small claims court if the claim qualifies.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes

Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Medexium regarding the Service.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

16.3 Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

16.4 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

16.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.