Frequently Asked Questions

Medexium is a subscription-based platform that researches and curates medical and healthcare bids, RFPs, and government contracts from across the United States. We use AI to filter opportunities and deliver only the relevant ones to your dashboard, saving you hours of manual searching.

Medexium is designed for U.S. healthcare vendors including medical equipment suppliers, pharmaceutical companies, healthcare IT providers, laboratory services, medical staffing agencies, and clinical care providers who want to find and win government contracts.

We cover 10 medical/healthcare categories: Equipment & Devices, Pharmaceuticals, Lab & Diagnostics, Surgical & Implants, Healthcare IT, Medical Staffing, Professional Services, Clinical Care Services, Behavioral & Long-Term Care, and Other Medical Bids. Our sources include federal (SAM.gov, VA), state, and local government portals.

We sometimes use AI to scan bid titles, descriptions, and metadata to identify potential medical and healthcare opportunities. AI may categorize bids and extract key information like organization names, deadlines, and locations. However, AI-generated content may contain errors - always verify details at the original government source.

We offer three billing options: Monthly at $39/month, Quarterly at $99/quarter (save 15%), or Yearly at $349/year (save 25%). All plans include full access to all features. Visit our pricing page for details.

Yes! We offer a 3-day free trial with full access to all features. You can explore the dashboard, search bids, and test all functionality before subscribing. Cancel anytime.

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We do not offer partial refunds for unused time.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. All payments are processed securely.

We monitor sources continuously and add new bids multiple times per day. Most new opportunities appear in your dashboard within hours of being posted on government portals.

Yes! You can bookmark any bid with one click. All bookmarked bids appear on a dedicated page. You can also mark bids as viewed to track what you've already reviewed.

Yes, our dashboard includes powerful filtering. You can filter by category (Equipment, Pharmaceuticals, Healthcare IT, etc.), sort by deadline or date posted, and use our instant search to find specific keywords, organizations, or locations.

Medexium is a bid discovery platform - we help you find opportunities. Bid submission and proposal writing are done directly with the issuing government agency. We provide direct links to the original bid source for easy access.

Yes. We use industry-standard security practices including SSL encryption, secure payment processing through Stripe, and our search engine is self-hosted to keep your data on our servers. We never sell or share your personal information.

No. We do not sell, rent, or share your personal information with third parties. Your account information is used solely to provide our service. See our Privacy Policy for full details.